Terms of Service

Welcome to Flox-us. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. Eligibility

Flox-us sells tobacco-related products strictly to legal-age adult consumers only.

By using this website, you confirm that:

You are at least 21 years of age or the legal smoking age in your jurisdiction.
You are legally permitted to purchase tobacco products in your state or local area.
All information provided during checkout is accurate and complete.

2. Age Verification

To comply with applicable federal and state regulations, Flox-us reserves the right to verify your age and identity before processing any order.

Orders may be canceled or delayed if age verification cannot be completed successfully.

3. Products & Availability

We strive to ensure all product descriptions, pricing, and inventory information are accurate. However, we do not guarantee that all information on the website is always complete, current, or error-free.

Flox-us reserves the right to modify product availability, pricing, or product descriptions at any time without prior notice.

4. Order Acceptance

All orders placed through Flox-us are subject to review and acceptance.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to situations involving:

Suspected fraud or unauthorized transactions
Violation of applicable laws or regulations
Incorrect pricing or product information
Shipping restrictions or compliance issues

5. Shipping & Delivery

Shipping times provided on the website are estimates only and may vary due to carrier operations, weather conditions, holidays, or other factors beyond our control.

Customers are responsible for providing accurate shipping information. Flox-us is not responsible for delays or failed deliveries caused by incorrect addresses.

6. Payment

All payments must be completed and successfully authorized before orders are processed and shipped.

Flox-us reserves the right to cancel orders flagged for suspicious or unauthorized payment activity.

7. Refunds & Returns

Due to the nature of tobacco products and applicable regulations, certain products may not be eligible for return or refund.

If you experience an issue with your order, please contact our support team and we will review your case individually.

8. Prohibited Use

You agree not to use this website:

For any unlawful purpose
To violate any local, state, or federal laws
To submit false or misleading information
To interfere with the security or operation of the website

9. Limitation of Liability

Flox-us shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website, products, or services.

All products and services are provided “as is” and “as available” without warranties of any kind.

10. Intellectual Property

All content on this website, including logos, images, text, graphics, and branding, is the property of Flox-us and may not be copied, reproduced, or used without written permission.

11. Changes to Terms

Flox-us reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact our support team:

Email: service@flox-us.com